Contact information

If you have any questions regarding returns, refunds, or exchanges, you may contact us at:

📧 Email:
support@flirabbit.com

🏢 Payment Service Provided by:
Huangding Trading Limited

📍 Registered Address:
ROOM B 16/F, EUBANK PLAZA, 9 CHIU LUNG STREET, CENTRAL, HONG KONG

📦 Fulfillment & Logistics:
Our inventory is stored in and dispatched directly from local warehouses across the United States.

🔄 Return Policy Note:
For returns, please contact our support team at support@flirabbit.com first. We will provide you with a prepaid local return shipping label and the designated return warehouse address in the US. Please do not send returns to the registered HK address.

We respond within 24 hours (business days).